At Story Bay, transparency, integrity, and trust form the foundation of our business. As a UK-based online bookstore specialising in crime and mystery novels, we are committed to providing our customers, partners, and stakeholders with clear and accurate information about our corporate structure, operations, and governance.
📞 Phone: +44 077 3821 8933 📧 Email:[email protected] 🏠 Address: 32 Ilchester Rd, Liverpool L16 3NQ, United Kingdom
1. Company Overview
Story Bay is a private limited company registered in the United Kingdom. We operate exclusively as an online platform, curating and selling a wide range of crime fiction and mystery novels.
Mission: To deliver thrilling and high-quality crime literature to readers across the UK and internationally, while maintaining ethical and responsible business practices.
Vision: To become the leading online destination for crime and mystery fiction, connecting authors and readers with a shared passion for suspenseful storytelling.
2. Business Operations
Our core operations include:
Curated Book Selection: We carefully select books that meet our quality standards and appeal to crime fiction enthusiasts.
Online Sales & Distribution: Orders are processed securely and shipped promptly across the United Kingdom and selected international locations.
Customer Engagement: We provide recommendations, newsletters, and promotional content to enhance the reading experience.
Author Partnerships: We collaborate with independent authors and publishers to bring diverse crime narratives to our audience.
We do not operate physical retail stores; all transactions are conducted via our website storybay.org.
3. Corporate Governance
Story Bay is managed by a dedicated leadership team responsible for ensuring operational efficiency, compliance with UK laws, and alignment with our corporate values.
Key Responsibilities Include:
Maintaining legal compliance under the Companies Act 2006 and UK GDPR.
Overseeing financial operations, accounting, and tax reporting.
Ensuring customer data privacy and cybersecurity measures are in place.
Promoting fair trade practices and ethical partnerships with authors, publishers, and vendors.
4. Regulatory Compliance
Story Bay operates in full compliance with UK legal and regulatory frameworks, including:
Companies Act 2006 – governing corporate structure and reporting.
UK General Data Protection Regulation (UK GDPR) & Data Protection Act 2018 – protecting personal data.
Consumer Rights Act 2015 – ensuring fair treatment of customers, including rights to refunds and accurate product descriptions.
Electronic Commerce Regulations 2002 – governing online sales and communications.
We are committed to transparency in our pricing, shipping policies, and business practices.
5. Financial Transparency
While Story Bay is privately held and not publicly traded, we maintain accurate and up-to-date financial records in compliance with UK accounting standards.
Annual accounts are prepared and filed with Companies House as required by law.
We ensure that all transactions, including online sales, refunds, and operational expenses, are documented and auditable.
6. Stakeholder Engagement
We value open communication with all stakeholders, including customers, authors, partners, and regulatory authorities.
Customers: Can reach us with inquiries, complaints, or suggestions via phone or email.
Authors & Publishers: Collaborate through clear agreements and fair terms of partnership.
Regulatory Authorities: Comply with inspections, audits, and reporting requirements.
7. Contact Information
For any questions related to corporate disclosure, governance, compliance, or general inquiries, please contact us:
📞 Phone: +44 077 3821 8933 📧 Email:[email protected] 🏠 Address: 32 Ilchester Rd, Liverpool L16 3NQ, United Kingdom
